Returns

returns

WARRANTY RELATED RETURNS

Thank you for purchasing Hold Up Displays products. We are dedicated to creating display items that are versatile, durable, and of the highest quality available. Your display unit is warranted against defects in material and workmanship for its lifetime. If you would like to make a warranty claim please follow the link below.


Non-Warranty Return For Refund

We are confident that you’ll love your new gun wall or rack, but if on the off chance you’d like to make a return, please follow the steps below.
NOTE: Non-warranty return shipping cost is at the customer’s expense. This will be credited out of your return amount.


Submit the following information to contact@holdupdisplays.com:

  • Five digit sales order number
  • Or the following infromation:

  • Name
  • Address
  • City, State, Zip
  • Phone
  • Email Address
  • Model #
  • Approximate date of purchase
  • Amount paid for the product
  • Location of purchase
  • Reason for return
If approved, you will receive an RA number. Then ship the display fixture, RA number and the information listed above to the following address:
Hold Up Displays, Inc.
Warranty and Returns Department, RA #_____

21700 Noble Ave.

Ontario, WI 54651
When received, Hold Up Displays will inspect the returned display fixture for damage. There will be a 10-20% restocking fee deducted from the refund if the item is not in new sellable condition. The shipping cost to return your product will also be credited out of the refund amount. When a refund amount is established, the funds may require a few days to process after receipt of item(s).